Privacy Policy

Last updated: November 14, 2026

The short version

This policy explains what the PicLead app (“PicLead”, “we”, “us”) collects, why, and the choices you have. PicLead is made for businesses that photograph their work, such as cleaning, detailing, landscaping and remodeling.

What we collect and why

Account details

If you create an account, we store your email address (or the private relay address Apple gives us when you use Sign in with Apple) and, if Apple shares it, your name. We use these only to sign you in, back up your work, and contact you about your account.

Your photos and designs

Photos you take or import, your designs, and your captions are saved on your phone. When you're signed in, they're also backed up to our cloud storage so you can restore them on a new phone. Backups are private to your account and are not used for advertising or shared with anyone else.

Business details

The business name, type, city, phone, website, social handle, logo and brand colors you enter are used to brand your images and write your captions, and are backed up with your account.

AI captions

When you tap “Write caption”, smaller copies of the before and after photos (or the photos in your collage), your business details, your notes, and short versions of your recent captions are sent to our caption service, which uses Anthropic's Claude to write the text. This happens only when you ask for a caption. Anthropic processes this content to produce the caption and does not use it to train its models. We keep a count of how many captions you've written (not the photos) to apply monthly limits.

Purchases

Subscriptions are processed by Apple. We never see your card details. We use RevenueCat to confirm which plan you're on; it receives an anonymous account ID and your purchase history from Apple.

App health

If the app crashes or hits an error, a crash report (the device model, iOS version, app version and technical details of the error) is sent to our crash-reporting service, Sentry, so we can fix it. Crash reports do not include your photos, captions, or contact details.

Sign-in emails

If you sign in with email, your address is passed to our email delivery provider only to send you the sign-in link.

What we don't collect

Permissions

Who we share data with

Only the service providers that run PicLead, and only for the purposes above:

We may also disclose information if required by law. We do not sell or rent personal information.

When you share an image, video or caption to another app (for example Instagram, Facebook or Google), that app's own privacy policy applies to what you post there.

Keeping and deleting your data

We keep your account data while your account is open. To delete everything, open PicLead, tap the account button, then Delete account. This permanently removes your account, backed-up photos, designs, captions and business details from our servers. Photos already saved to your phone's Photos app stay there. Purchase records kept by Apple and RevenueCat are subject to their policies and legal record-keeping requirements.

Security

Data is encrypted in transit, and backups are protected so that only your account can access them. No system is perfectly secure, but we work to protect your information and limit who can access it.

Children

PicLead is a business tool and isn't directed to children under 13. We don't knowingly collect information from children.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information. You can do most of this in the app, or contact us and we'll help.

Changes

If we change this policy, we'll update the date above, and for significant changes we'll let you know in the app.

Contact

Questions or requests: support@piclead.app